Privacy Policy

Welcome to MPNClinics (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact our clinic online.

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1. Information We Collect

We may collect the following types of information:

Personal Information You Voluntarily Provide

• Name
• Phone number
• Email address
• Appointment requests
• Insurance information submitted through forms
• Any information you include in messages or inquiries

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and analytics data

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2. How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Respond to inquiries and patient requests
• Improve our website and services
• Communicate important clinic updates
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

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3. HIPAA & Medical Information

If you submit protected health information (“PHI”) through our website or patient portal, we handle that information in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Please avoid sending sensitive medical information through unsecured contact forms or email.

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4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Healthcare providers involved in your care
• Service providers who help operate our website or systems
• Legal authorities when required by law

All third-party service providers are expected to maintain appropriate confidentiality and security protections.

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5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure.

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7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request corrections or deletion
• Withdraw consent for certain communications

To make a privacy-related request, please contact us using the information below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children through the website.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

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11. Mobile Messaging & SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of SMS communications at any time by replying “STOP.” Message and data rates may apply.